UEFA
Job Description
Main goal
The Ticketing Data Coordinator works with the Ticketing Data Analyst to deliver actionable ticketing data analytics and insights for UEFA club and national team competition finals, including UEFA EURO 2028 and UEFA Women’s EURO 2029.
The role primarily focuses on mobile ticketing data, while also supporting overall ticketing data quality and analysis to optimise sales operations, mobile ticket distribution and the fan experience.
Key responsibilities
- Developing, maintaining and optimising ticketing data sources within Snowflake and reporting dashboards in Tableau, or similar systems
- Ensuring ticketing data quality and integrity across multiple platforms (SSO, ticketing sales system, UEFA Mobile Tickets app, etc.)
- Analysing ticket sales and mobile distribution trends to identify patterns, risks and opportunities
- Identifying and tracking KPIs to measure ticketing performance and operational success delivery
- Working with multiple stakeholders, in particular internal ICT colleagues as well as external providers
- Supporting operational tasks in relation to the distribution of mobile tickets, including monitoring, performance and incident tracking
- Gaining sufficient knowledge on ticketing processes from end to end, including venue configuration, inventory management, ticket sales, mobile ticketing, access control and custom
- Supporting and performing other ticketing functions as required