Dressing & Signage Cluster Manager

The Dressing & Signage Cluster Manager reports to the Dressing and Signage Senior Manager, serving as a key member of the FIFA27 Operations team in close collaboration with the Venue Management team and other stakeholders. The FIFA Women’s World Cup Brazil 2027™ requires outstanding look and feel project to be delivered in a seamless tournament experience. The Dressing & Signage Cluster Manager is responsible for leading the venue branding, look and signage operations and delivery strategy from planning through implementation to closure across all FIFA Official Sites. This position is responsible for overseeing the delivery of a world class dressing and signage project for all target groups attending matches of the FIFA Women’s World Cup Brazil 2027™, ensuring that the look and feel is up to FIFA quality standards.

The role assumes event operational proficiency, venue dressing, signage and wayfinding knowledge with project management skills to directly overseeing the dressing implementation at four FIFA Women’s World Cup Brazil 2027™ stadia. They will ensure that key project deliverables and deadlines are met within their sites and will be required to input into strategic project decisions taken by senior members of the team. They will oversee contracted provider operations within their sites, ensuring that all are managed successfully and efficiently while monitoring budgetary spending within agreed limits. They will ensure that precedents and strategic directives from the Head of Dressing and Signage and Senior Dressing and Signage Manager are followed as required by the members of the team. The role will collaborate closely with other dressing, signage, wayfinding and non-competition managers to maximize creativity and ensure consistency across all stadiums.

Key responsibilities

• Overseeing the turnkey planning of dressing and signage implementation across all official sites during planning phase, and stadium dressing for 3-5 stadia closer to the tournament.
• Collaborating with the other Stadium Dressing Managers and ensuring that precedents are followed to guarantee consistency across all tournament stadiums.
• Working closely with the Non-Competition Dressing Managers and the Wayfinding and Signage Managers as well as other Functional Area Managers, to maximize efficiencies across the wider project.
• Being the focal point for all general stadium dressing questions or requests from the Head of Department.
• Oversight of contracted provider planning, production and implementation for all stadiums within the assigned sites.
• Constant monitoring of the budgetary impact of dressing operations and reporting updates to the Senior Manager and Head of Department regularly.
• Providing strategic input into the stadium dressing planning process and offering expertise when required.
• Adhering to project deadlines and deliverables as instructed by senior members of the department.
• Daily liaison with other members of the wider Dressing and Signage team to ensure efficient planning and delivery is optimized at all stages of the project.
• Liaising with stadium owners and operators as required to gain approval on implementation plans.
• Presenting to senior team members, management and other FIFA Women’s World Cup Brazil 2027™ functional areas as and when required.
• Attending department-specific and organization site visits at assigned stadiums and other stadiums or official sites.
• Inputting into the site-specific dressing strategies utilizing expertise from previous events and directives from management.
• Acting as the main stadium dressing point of contact for Dressing and Signage Venue Managers and other Functional Area Venue Managers within the assigned sites during the implementation phase of the project.
• Participating in the creative design process for stadiums within the assigned sites.
•  Assisting with the recruitment of Dressing and Signage project team members in collaboration with the senior department leads if required.
•  Ensuring the needs of internal FIFA functional areas are captured and delivered against within the assigned sites.
• Contribution to project management and knowledge management initiatives including event debriefs, and knowledge capture and documentation activities.
• Ability to possibly be relocated to a Host City for up to three months in to act as a Dressing and Signage Venue Manager at an allocated stadium during the event periods.

• Minimum 4+ years of experience in delivering dressing, signage, branding or look projects for events of a similar scale to FIFA World Cups, Olympic Games etc. or a minimum 2 years’ experience managing major sports events in a role that included the delivery of comprehensive dressing or signage related activities.
• A working understanding of the technical aspects of delivering dressing and signage projects (i.e. production methods, installation techniques, materials etc.).
• Strong understanding of stadium look and feel requirements and large-scale temporary installations.
• Budget management experience on complex and multi-faceted events and projects.
• Experience in managing providers of services for world-class events.
• Knowledge of event planning, requirements and event project management processes for large sporting events.
• Significant stakeholder management experience across multiple organizations and departments.
• Strong analytical and problem-solving skills with the ability to assess and implement effective solutions.
• Bachelor’s or master’s degree in appropriate subject (or adequate training/vocational education) Design, Architecture, Project Management, or a related field.
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.
• The role will require extensive use of the appointed Dressing and Signage Supplier(s) project, content and scoping management systems so a readiness to learn new technology processes, systems and programs is essential.
• The role will require attending site visits and being away from home for periods of time, including on-site attendance during the tournament period.
• Right to work in Brazil.
• Fluent in English (spoken and written)
• Fluent in Portuguese (spoken and written)
• Ability to re-locate to Rio de Janeiro.